Showing posts from July, 2015

Conflict Management and Negotiation

One thing we do in our Master's of Human-Computer Interaction program is to have our students participate in workshops about conflict management. Conflict is inevitable, but how you deal with it is not.

This year, we also sent our students some web resources about negotiation strategies. These are, for the most part, very positive ways of looking at negotiation, rather than making it something purely adversarial.

How to Negotiate Nicely Without Being a Pushover, Harvard Business ReviewEpisode 425: An FBI Hostage Negotiator Buys A Car, Planet Money, NPR (audio only)What A Former FBI Hostage Negotiator Can Teach Us About The Fiscal Cliff, Planet Money, NPR (audio + transcript)

Computer Science, Internet of Things, Privacy, and Advice for Students

I wrote up an article for my old high school's alumni magazine, about my work and advice for the students. Here's the article below.


In the near future, our smart homes, smart cars, and smartphones will essentially know everything about us. In many ways, this will be a good thing, as these devices can help us in terms of healthcare, sustainability, safety, and more. At the same time, these same systems pose many new kinds of privacy challenges. What kind of data is being sensed and collected? How is it used? How can we help people feel like they are in control? How can we create a connected world that we would all want to live in?
After graduating from SCGSSM in 1993, I majored in both computer science and mathematics at Georgia Tech, and then got my PhD at University of California at Berkeley. Since 2004, I’ve been a professor at Carnegie Mellon University, one of the top schools in the world in computer science. It’s a very fun place, with brilliant people look…