I got a fraud alert on my phone this morning from SMS short code 28107. Is this legitimate? The short story, from what I can tell, is yes.
The alert I got was:
FREE MSG: Chase Fraud-Did you use card ending xxxx for $xx.xx at INGLES MARKETS on 07/13? If YES reply 1, NO reply 2
In cybersecurity, getting these kinds of alerts is a pretty common kind of scam. Attackers will send out lots of these kinds of SMS and email and try to get you to verify your account, essentially tricking you into sharing sensitive information.
If you ever get one of these kinds of alerts, you should try to verify it independently. So I logged into my credit card account and saw that there were several purchases that morning. Looking up the name of the store, it appears to be a chain of grocery stores in North Carolina. Ok so definitely fraud.
So I responded with a "1" to the SMS message, and it said that Chase would call when a specialist is available, or call the number on the card.
This problem needs a higher pagerank, so I figured I would post the solution here. If your Toyota Camry trunk won't open, one possible reason is that it is set to valet mode. Valet mode means that you cannot open the trunk using the release lever inside the car. To set valet mode, you put the key into the trunk lock and turn it counterclockwise. You will know that your trunk is in valet mode if the lock is horizontal rather than vertical, and if you cannot open the trunk using the lever near the driver's seat. Of course, a problem is that sometimes the Camry can get stuck in valet mode, such that you can't use your key to get out of it. (You can see how I spent part of my Sunday morning ...) The solution turns out to be WD-40. Spray some WD-40 on your key and on the lock. Put the key in, and jiggle it around, and happiness ensues. From an interaction design perspective, it sort of makes sense to have a valet mode. After all, the point of having a valet key is to limit the fun…