Some good quotes:
Americans will live in different virtual universes. What's wrong with living in different universes? You never confront the other side. You don't have to deal with the uncomfortable facts that go against your worldview….It hardens the partisanship that's been such a feature of recent American politics.
You cannot walk down the street without being bombarded," advertising writer Bob Garfield says. "You go to fill your gas tank and you look at the pump and you're seeing news headlines in advertising. You go into the bathroom and you look in the urinal and you're staring at an ad. You look up at the sky and there's skywriting.
I've interviewed people who are brand loyalists of Saturn Car Company," Atkin says, "and they will use the same vocabulary as someone who is a cult member of Hare Krishna. They will say that other car users need to be `saved,' or that they are part of the `Saturn family' with no hint of irony. [They] absolutely and completely believe it.
[I guess that's one good thing about Microsoft, I've yet to meet anyone claim complete devotion to them - JIH]
Says author Naomi Klein, "When you listen to brand managers talk, you can get quite carried away in this idea that they actually are fulfilling these needs that we have for community and narrative and transcendence. But in the end it is…a laptop and a pair of running shoes. And they might be great, but they're not actually going to fulfill those needs."