[HCI] Usability Testing vs Usability Training

Interesting argument, main point is that usability is more important to have as a part of the product development culture than to have specialists in it.

http://www.boxesandarrows.com/archives/investing_in_usability_testing_versus_training.php


Usability professionals offer so much more than just testing. Usability dollars can be spent in other ways; in fact, I argue that usability training is often a far better investment than usability testing.

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